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Features
Simple Powerful Advanced Features
Continually promote equity invested process improvements whereas go forward leadership. Completely unleash cross-media methodologies whereas intermandated outsourcing.
Tickets and Queries
Enhance your customer relationships and loyalty with a digitalized ticket management system that helps your team serve better by offering solutions integrated with customers data & knowledge base.
Free Trial
Record, organize, and track all of your customers’ issues/tickets/queries in one dashboard and is accessible to the entire customer support team.
Make product details, company policies, or help documentation available within the chat window as articles so customers can look up for solutions before reaching out.
In order to maintain the transperancy with the customers, some pre-defined responses are used for communication in specific scenarios.
Easily manage, modify and address customer's queries/tickets through our mobile application.
Get notified about all the information & updates of activities, and tickets on our mobile application.
Support Intelligence
Improve the query resolution process with intelligent help desk solutions like automated replies, multi-language support & real-time bots to increase customer satisfaction.
Free Trial
Providing online communication platform that enables your customers to reach out to the support team and connect with them in real time. Also your get a Live Chat API to integrate it with your website and app.
Allocate the right field technicians to the right job every time based on multiple criteria.
Team Chats allows your team to connect, share and discuss openly across various departments to collaborate on work.
NLP-driven chatbot that uses our own AI technology, to understand common customer queries and answer them using your resource library.
Allowing your users/customers to interact and communicate in multiple languages, to serve more efficiently, satisfactorily and user friendly.
Advanced Assistance
Advance your customer assistance by keeping the record of warranty/guarantee tenures & feedback by collecting it through customized forms. Also leverage your customer insights using automated & detailed reports.
Free Trial
Your customers can now easily get complete knowledge of the purchased product, track its warranty/gurantee and get instant assistance.
Create a more collaborative environment by capturing customer's sentiment using insights and feedbacks.
Easily build multi-purpose forms using a simple drag-and-drop editor. Including forms for customer feedback, surveys and more.
Customer Insight leverages a combination of customer behaviour knowledge, deep databases of insights, and help you find eye-opening opportunities to improve sales, marketing, and customer service.
Generate customizable reports that helps you in generating valuable insights and making better decisions.
Customer Success
Trusted by global businesses big and small
Frequently Asked Questions
No, you are not required to purchase all the features in this module, only those that suit your business and requirements. Managefy offers customized solutions,
and we have pre-categorized business plans for purchase. You can choose to use only those features that make sense for your current needs and add more as you grow.
After you successfully sign up, you will have access to the software with your chosen plan of the software for 14 days (about 2 weeks).
You will receive an email when your free trial expires, do not worry. Even after your plan expires, we will not deduct any amount.
After your trial plan expires you can choose a plan accordingly and pay by various payment methods, and then you can continue using the product.
In case you opt not to, your account will be downgraded to the free account.
Data security is of utmost importance to Managefy. The servers on which our application runs are always monitored round-the-clock and updated with the latest security updates.
Our team can always be reached if you have any concerns about your data's safety at [this link].
We accept payments by the following methods:
- Accepting payments from all major credit and debit card networks like Visa, MasterCard, American Express and RuPay.
- Accepting international card payments from customers in various countries including US, UK, Europe, South East Asian countries etc.
- Accepting payments through 50+ banks including SBI, ICICI Bank, HDFC Bank, Axis Bank, Kotak Bank, Yes Bank etc.
- Also accepting UPI payments with your UPI code or pay via QR code.
- Allowing our customers to pay via popular online wallets like Amazon Pay, PhonePe, MobiKwik, Free Charge, Jio Money, Airtel Money and Ola Money.
Managefy offers customized solutions tailored to your business requirements. Your subscription plan can be changed whenever you wish, to meet your business's needs.
At the end of your 14-day trial, you will receive an email notifying you. To convert your trial account into a permanent account, you can choose
any of our plans according to your needs, and we will give it to you with all your data, customizations, and advanced features intact. If you do not
choose to continue your Managefy subscription after your trial ends, your account will be downgraded to our free plan, where you can continue using the basic features.
If you have more questions about Managefy, our signup process or need any customization, feel free to email us at info@managefy360.com. We will be happy to answer all your questions.
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Manage your business operation for better growth & revenue.